Privacy Policy

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Last Updated: April  1st,  2026

Desert Tropical Paver Restoration ("we," "us," or "our") operates the website deserttropicalpw.com and provides paver sealing and restoration services in the Phoenix, Arizona metropolitan area. This Privacy Policy explains what information we collect, how we use it, and your choices regarding that information.

By using our website or requesting our services, you agree to the practices described in this policy.

Information You Provide Directly

When you fill out a quote request form, use our live chat, call us, text us, or email us, we may collect:

• Your name
• Phone number
• Email address
• Home or property address
• Details about your project (type of service, square footage, photos, etc.)

We only collect information that is necessary to provide you with an estimate, schedule your project, and communicate with you about our services.

Information Collected Automatically

When you visit our website, certain information is collected automatically through cookies and similar technologies, including:

• IP address
• Browser type and version
• Device type (mobile, desktop, tablet)
• Pages you visit on our site and how long you spend on each page
• The website or source that referred you to us
• General geographic location (city/region level, not your exact address)

This information is collected through the following third-party tools:

• Google Analytics — We use Google Analytics to understand how visitors use our website, which pages are most popular, and how people find us. Google Analytics uses cookies to collect anonymous usage data. Google's privacy policy is available at https://policies.google.com/privacy.
• Facebook Pixel (Meta) — We use the Facebook/Meta Pixel to measure the effectiveness of our advertising on Facebook and Instagram and to show relevant ads to people who have visited our website. Meta's privacy policy is available at https://www.facebook.com/privacy/policy.
• Google Ads — We use Google Ads conversion tracking to understand which ads lead to quote requests and customer inquiries. This helps us reach homeowners who are looking for paver sealing services. Google's privacy policy is available at https://policies.google.com/privacy.

We use the information we collect for the following purposes:

• To respond to your quote requests and inquiries
• To schedule and perform paver sealing and restoration services at your property
• To communicate with you about your project, including appointment reminders and follow-ups
• To improve our website, services, and customer experience
• To run and measure the effectiveness of our online advertising
• To send you follow-up communications related to your completed project (such as warranty information or maintenance reminders)

We do not sell, rent, or share your personal information with third parties for their own marketing purposes.

We use a CRM platform to manage customer inquiries, estimates, scheduling, and project records. Information you provide to us (such as your name, contact details, address, and project information) is stored in our CRM system. This information is used solely for managing our business relationship with you, including providing estimates, scheduling services, sending appointment reminders, and maintaining warranty records.

Our website features a live chat tool to help you get quick answers to your questions. Information you share through the chat (such as your name, contact details, or project questions) is collected and may be stored by us and/or our chat service provider for the purpose of responding to your inquiry and improving our customer service.

Cookies are small text files stored on your device when you visit a website. We use cookies and similar technologies to:

• Analyze website traffic and usage patterns (Google Analytics)
• Track advertising effectiveness (Facebook Pixel, Google Ads)
• Improve your experience on our website

Your choices regarding cookies:

You can control or disable cookies through your browser settings. Most browsers allow you to block or delete cookies. However, disabling cookies may affect the functionality of some parts of our website.

You can also opt out of specific tracking tools:

• Google Analytics: Install the Google Analytics Opt-Out Browser Add-On at https://tools.google.com/dlpage/gaoptout
• Facebook/Meta advertising: Adjust your ad preferences at https://www.facebook.com/adpreferences
• Google Ads personalization: Manage your settings at https://adssettings.google.com

We do not sell your personal information. We may share your information only in the following limited circumstances:

• Service providers: We share information with third-party tools and platforms that help us run our business (such as our CRM, analytics tools, and advertising platforms as described above). These providers are authorized to use your information only as necessary to provide their services to us.
• Legal requirements: We may disclose your information if required to do so by law, regulation, legal process, or government request.
• Business protection: We may disclose information when we believe it is necessary to protect our rights, your safety, or the safety of others.

We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including maintaining records of completed projects and active warranties. If you would like us to delete your information, please contact us using the details below and we will process your request within a reasonable timeframe.

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to know what personal information we have collected about you
• The right to request deletion of your personal information
• The right to opt out of the sale of personal information (we do not sell your information)
• The right to opt out of targeted advertising

Arizona residents: While Arizona does not currently have a comprehensive state privacy law, we are committed to respecting your privacy and will honor reasonable requests regarding your personal data.

California residents: If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA). Contact us to exercise these rights.

To exercise any of these rights, please contact us at the information provided below.

Our website and services are not directed at children under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us and we will delete it promptly.

Our website may contain links to third-party websites (such as our social media profiles, review sites, or partner businesses). We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.

If you have any questions about this Privacy Policy, want to request access to or deletion of your personal information, or have any concerns about how we handle your data, please contact us:

Desert Tropical Paver Restoration📞 (602) 814-4188 📧 deserttropicalpw@gmail.com🌐 deserttropicalpw.com

Gilbert, Arizona · Serving the Greater Phoenix Area